Returns

Changed your mind ?

Refunds will be processed within 7 days after receipt and quality control of your returned items

We will ship your exchanged items back to you upon receipt and quality control of your returned items

1 | SIGN IN TO YOUR ACCOUNT

Fill out the form and confirm your return. Our team will proceed with your request in no time.

2 | PACK YOUR PARCEL

After confirmation from our customer service, you can start packing your item.

Items must be returned in neat condition and in their original packaging.

3 | SHIP YOUR PARCEL BACK

Please ship your return to:

SAS JOKA

Service retours B2C

1 rue Charles Tellier

13014 Marseille

France

Shipping cost for returns to be covered by the customer .

Returned items are under your responsibility until your parcel gets to us. Please make sure to keep a tracking of your shipment just in case.

For any question :