 1 | Fill out the return form Please remember to include your order number 2 | Pack your parcel After confirmation from our customer service. Items must be returned in neat condtition and in their original packaging 3 | Ship your parcel back Please send your return to: VIAPOST INDUSTRIES PLATEFORME LOGISTIQUE DE VELAUX 640, CHEMIN DE LA VERDIÈRE II 13880 VELAUX. Shipping cost for returns to be covered by the customer  REFUND Refunds will be processed within 7 days after receipt and quality control of your returned items  EXCHANGE We will ship your exchanged items back to you upon receipt and quality control of your returned items |